Lawn Care Policies

• Payment
  All payments can be made online via PayPal using your PayPal account, Visa, Master Card and any other major credit cards. Checks can also be written out to "Care Free Lawn Care" and given in person or mailed to 5404 Parkview Drive, Haltom City, Texas 76148. Returned/bounced checks have a $25.00 fee.
• Late Payment
  If you are late on your payments we will suspend services until you are able to get caught up. We know that emergencies happen and people forget, however we will not extend credit beyond two weeks.
• Cancelation
  We require 24 hours cancellation notice or the charge is the same. No same day cancellations. No weekend cancellations for the following Monday. You must notify us of changes to your mowing service the day before your scheduled mow day in order for them to become effective. Weekly customer that request more than 4 “skips” during one mowing season will be elevated to the bi-weekly service rate.
• No Contracts
  We do not require that you sign a contract when you accept our services. Our service is ongoing from week to week and season to season until you cancel. You may cancel service, with no added charges, at any time.
• Mowing Season
  Our mowing season starts the week of March 1st, and ends the week of December 20th. We may end our season sooner or later depending on the weather changes and when your lawn begins to stop growing, which is normally when it goes dormant. You have to love the Texas weather. Your property will be serviced weekly, or bi-weekly, between those dates. We do not skip mow days that fall on major holidays.
• Service Day
  Once assigned, your service day will not change for the service season. Service will be completed between 7am and 7pm on your service day, we cannot adhere to a more specific time frame. Please set your sprinkler system to OFF on your service day.
• Structure
  For our weekly clients, we do our best to provide our services to you on the same day every week. If rain causes us to miss a day we will reschedule for the next available day if at all possible. For bi-weekly clients, we will schedule you the next available day in the same week. We will still service your lawn on days of moderate rain, always taking into consideration any drainage problems your property may have before we begin. If you believe your lawn is too wet to be mowed, you must contact us before 8am to have your lawn "skipped" for that week.
• Locked Gates
  We advise that you use a combination lock and provide us with the code or if you use a key lock, please provide us with a copy of the key. We will ensure that your yard is locked up after we are done with our lawn care services. If we cannot gain access to your lawn at the time of your service you will be charged as if that service took place.
• Cleanliness
  If you have pets, we ask that all toys, feces and any other small itembs be picked up before your day of service. Excessive waste will result in extra charge for clean up of your yard and our equipment. We will do our best to avoid toys, but will not be responsible for any damages of items that may interfere with the maintenance of your yard.
• Damaged Property
  Damages do occur, especially awkward lawns with sprinkler heads and the such, and we want to know about hem so we can fix them. If you notice any damages done by our crews, please notify us immediately within 24 hours and we will repair any damages caused by our technicians or equipment. If we damage a sprinkler head we will simply replace it at our expense.
• Pets
  We will always be mindful of pets kept on your property, but we cannot be held responsible for any pet while maintenance is being performed. On your scheduled service day please assure that your lawn is free of pet droppings. We reserve the right to charge a $15.00 equipment clean-up fee for excessive pet droppings on your property.
• Sales Tax
  The state of Texas requires that lawn maintenance companies apply sales tax to all sales. All of our pricing has the sales tax included.
• Satisfaction
  We want happy customers, and if for any reason you are not satisfied with your service please contact us within 24 hours. We cannot issue refunds for the service, but we will fix the problem.